In order to promptly remedy any potential vulnerabilities and thus minimize the risk to our customers, we also rely on your help in identifying security issues. We encourage the responsible reporting of vulnerabilities found in our products or services.

 

Report

Please report any identified security vulnerabilities to us. This can be done via email to psirt@bucherunipektin.com. You will receive feedback on your report within 2 business days. Please create the report in German or English including the following information

  • Affected component or software with serial number or version number
  • Detailed description of the vulnerability 
  • Your email address for further inquiries or status updates
     
Analysis

Your report will first be reviewed and then forwarded to the relevant department. There, we will attempt to reproduce the issue and assess its criticality. If further information is needed, we will contact you.

 

Handling

We will carry out the vulnerability handling process and attempt to resolve the issue or mitigate its impact. As this process can be very demanding, please allow us some time. Once we have developed a satisfactory solution, we will inform the reporter.

 

Disclosure

If you would like to receive notifications about new and updated Bucher Security Advisories, please send an email to psirt@bucherunipektin.com. The privacy policy of Bucher Unipektin AG applies.

 

Abonnement

Wenn Sie Benachrichtigungen zu neuen und aktualisierten Bucher Security Advisories erhalten möchten, schicken Sie bitte eine E-Mail an  psirt@bucherunipektin.com. The privacy policy of Bucher Unipektin AG applies.