Bucher NetService
Global, direct and secure access to your machines and plants for our experienced experts.
Fast reaction time and quick error analysis short downtimes
Competent support from an expert network
Prevention of extra services and costs
Operating data acquisition
Maintenance and optimisation of production and other benefits
NetService offers global, direct and secure access to your Bucher machines and plants for our experienced experts.
It’s a service that allows us to diagnose issues quickly and precisely, isolate faults, and solve them immediately. Meaning that you benefit from quicker support and the comprehensive know-how of our experts, all whilst your employees get invaluable experience through close cooperation during solution design.
Another key benefit is the fact that you save money with each service that is performed without a technician call-out. And you can rest assured that our remote service concept is among one of the world's most secure of its kind. Only authorised persons can access your plants.
Bucher NetService is developed as service packages that can be adjusted to your individual requirements.
Services | Contract connect in CHF | Contract access in CHF |
---|---|---|
Contractual costs per year | From 500 (price on request) | From 3’200 (price on request) |
Support hours per year | - | Flat rate |
Flat rate for the 1st hour of service | From 300 (price on request) | Included |
Hourly rate for every additional hour | From 200 (price on request) | Included |